Retail Branch Lead and Sales Coach

F.N.B. Corporation; Mooresville (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

F.N.B. Corporation in Mooresville, North Carolina, is seeking an Assistant Branch Manager to support branch leadership, drive sales and service excellence, and manage daily operations.

You will develop referral networks, coach staff, and ensure effective execution of customer transactions in a fast-paced retail environment. The role requires strong communication, organizational, and analytical skills, with focus on customer service and adherence to bank policies.

Qualifications

• High School diploma or GED required.
• 2 years of related experience preferred.
• Excellent customer service skills and communication abilities.
• Ability to use a computer and banking software.

Responsibilities

• Promotes the sales process through referral management and outbound calling.
• Input and maintain data for referrals, customers, and applicants using branch technology.
• Assist with daily sales activity and coach branch staff on prescribed sales activities.
• Handle routine teller transactions and related duties as needed.
• Adhere to all FNB policies, procedures, and risk management practices.

Skills

Customer service

Communication

Organization

Interpersonal skills

Analytical skills

Detail-oriented

PC skills

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation in Mooresville, North Carolina, is seeking an Assistant Branch Manager to support branch leadership, drive sales and service excellence, and manage daily operations.

You will develop referral networks, coach staff, and ensure effective execution of customer transactions in a fast-paced retail environment. The role requires strong communication, organizational, and analytical skills, with focus on customer service and adherence to bank policies.