Retail Banking Teller - Customer-Centric Growth Path

Woodforest National Bank; West Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank in South Carolina-West Columbia is seeking a full-time team member to help customers with sales and everyday banking needs. You will identify opportunities, open accounts, process transactions, and support branch operations.

The role emphasizes a positive, engaging attitude and excellent customer service, with on-site duties and occasional travel to nearby branches as needed. You may assist with vault balancing, cash ordering, and ATM maintenance.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales

Customer service

Positive attitude

Communication skills

Education

High School Diploma

Associate's degree (or Bachelor's)

Bachelor's degree

Job description

Woodforest National Bank in South Carolina-West Columbia is seeking a full-time team member to help customers with sales and everyday banking needs. You will identify opportunities, open accounts, process transactions, and support branch operations.

The role emphasizes a positive, engaging attitude and excellent customer service, with on-site duties and occasional travel to nearby branches as needed. You may assist with vault balancing, cash ordering, and ATM maintenance.