Retail Banker – Customer‑Centric Sales & Accounts

Woodforest National Bank; Lancaster (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank in South Carolina seeks a friendly Retail Banker to greet customers, open accounts, and offer banking solutions that meet needs. You will learn our products and provide a warm, service-oriented experience.

This full-time role at the SC-Lancaster location involves processing transactions, assisting branch operations, and contributing to sales goals while upholding Woodforest's customer-first standards.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor's degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Communication skills

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank in South Carolina seeks a friendly Retail Banker to greet customers, open accounts, and offer banking solutions that meet needs. You will learn our products and provide a warm, service-oriented experience.

This full-time role at the SC-Lancaster location involves processing transactions, assisting branch operations, and contributing to sales goals while upholding Woodforest's customer-first standards.