Teller Retail Banker

Woodforest National Bank; West Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank in South Carolina-West Columbia is seeking a full-time team member to help customers with sales and everyday banking needs. You will identify opportunities, open accounts, process transactions, and support branch operations.

The role emphasizes a positive, engaging attitude and excellent customer service, with on-site duties and occasional travel to nearby branches as needed. You may assist with vault balancing, cash ordering, and ATM maintenance.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales

Customer service

Positive attitude

Communication skills

Education

High School Diploma

Associate's degree (or Bachelor's)

Bachelor's degree

Job description

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Location

Primary Location: South Carolina-West Columbia

Work Locations: SC - West Columbia WM-8003

Minimum Qualifications / Experience

• 3 years of relevant and transferrable sales and/or customer service experience;
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.

Formal Education & Certification

• High School Diploma or equivalent required.

Work Status

Full-time.

Supervisory Responsibility

No.

Travel

Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location.

Working Conditions

Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Equal Opportunity Employer

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.