Growth-Oriented Retail Banker - Customer Experience

Woodforest National Bank; Goose Creek (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

ESOP program

401(k) match

Medical coverage

Paid time off

Career growth opportunities

Employee assistance program

Job summary

Woodforest National Bank in South Carolina, Goose Creek, is seeking a full-time Retail Banker to deliver customer-centric service and drive product adoption. You will process transactions, open and maintain accounts, and support branch operations with accuracy and courtesy.

The role emphasizes proactive sales, problem solving, and an engaging demeanor to enhance the customer experience and support community banking goals.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

In-store banking experience

Positive and engaging

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in South Carolina, Goose Creek, is seeking a full-time Retail Banker to deliver customer-centric service and drive product adoption. You will process transactions, open and maintain accounts, and support branch operations with accuracy and courtesy.

The role emphasizes proactive sales, problem solving, and an engaging demeanor to enhance the customer experience and support community banking goals.