Retail Banking Systems Analyst - UAT & Enhancements

Trustmark Bank; Jackson (MS); On-site; USD 65,000 - 95,000; Full time

Job summary

Trustmark Bank is seeking a Business Systems Analyst to support, develop, and administer systems used by the Retail Banking division. The role involves working on retail projects, procedure creation, training, and daily bank operations support across multiple teams.

The position may be filled at Level I, II, or III with responsibilities adjusting to the level. This role emphasizes collaboration with IT, vendors, and frontline staff.

Qualifications

• Two-year degree in business or finance with 3 years' retail banking or banking systems experience.
• Ability to work flexible hours including evenings and weekends.
• Strong knowledge of retail banking products and workflows.

Responsibilities

• Perform routine administrative functions for retail systems and support training.
• Document workflows and assist in testing initiatives for Retail.
• Coordinate enhancements and communicate changes to frontline staff.
• Review access rights and maintain security controls.
• Lead and participate in special projects as assigned.

Skills

Analytical skills

Documentation

Communication skills

Testing

Education

Two-year degree in business/finance

Three-plus years retail banking or banking systems experience

Level II/III experience (advanced)

Job description

Trustmark Bank is seeking a Business Systems Analyst to support, develop, and administer systems used by the Retail Banking division. The role involves working on retail projects, procedure creation, training, and daily bank operations support across multiple teams.

The position may be filled at Level I, II, or III with responsibilities adjusting to the level. This role emphasizes collaboration with IT, vendors, and frontline staff.