Retail Banking Pro II: Customer Growth

First Financial Bank; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

First Financial Bank in Fort Worth, TX seeks a customer-focused associate to open and close retail accounts and IRAs, while maintaining precise records. You will track sales, promote the bank’s services, and support customers with a professional approach. Flexible hours and periodic travel for training are expected.

Candidates should have a college degree or relevant customer/sales experience, along with strong typing, 10-key, and MS Office skills. Banking experience is preferred.

Qualifications

• College degree or 12 months of customer contact and sales experience.
• High school diploma or GED.
• Must have strong communication and sales skills and the ability to multitask.
• Typing 45 wpm accurately; proficient with 10-key by touch; basic Word/Excel/Outlook.

Responsibilities

• Open or close retail accounts and IRAs and maintain records.
• Complete sales tracking for all customers served.
• Rent safe deposit boxes to customers and manage access/records.
• Handle check orders and related duties as assigned.
• Participate in the Customer Service First program and follow policies and procedures.
• Travel periodically to Abilene or other bank regions for training.
• Saturdays/holidays may be required based on branch hours.

Skills

Customer service

Sales

Communication

Multitasking

Typing 45 wpm

10-key by touch

Basic Microsoft Office

Education

College degree

High school diploma or GED

Tools

Word

Excel

Outlook

10-key by touch

Job description

First Financial Bank in Fort Worth, TX seeks a customer-focused associate to open and close retail accounts and IRAs, while maintaining precise records. You will track sales, promote the bank’s services, and support customers with a professional approach. Flexible hours and periodic travel for training are expected.

Candidates should have a college degree or relevant customer/sales experience, along with strong typing, 10-key, and MS Office skills. Banking experience is preferred.