Customer-First Banking Associate: New Accounts & Teller

American National bank of Texas; Canton (TX); On-site; USD 29,000 - 42,000; Full time

Job summary

American National bank of Texas seeks a Financial Associate (Teller/New Accounts) to provide consistent, professional customer service and demonstrate sales proficiency in person and on the phone. The role includes opening new accounts, processing transactions, cross-selling products, and referring customers to appropriate bank associates to grow relationships.

Qualifications include a high school diploma or GED and at least two years of retail/sales or banking experience, with strong

Qualifications

• High School diploma or GED required.
• Minimum of two years of retail/sales or banking experience.
• Knowledge of retail product philosophy, procedures, and cross-selling skills preferred.

Responsibilities

• Opening deposit accounts and ancillary deposit services.
• Processing paying and receiving transactions.
• Balancing transactions and cash with proper audit trail.
• Uncovering expansion opportunities and referring customers to bank associates.
• Performs account maintenance and related activities.
• Ensuring compliance with internal controls and regulatory requirements.
• Meeting service standards in person and over the phone.

Skills

Customer service

Sales skills

Communication skills

Microsoft Office

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Retail banking systems

Job description

American National bank of Texas seeks a Financial Associate (Teller/New Accounts) to provide consistent, professional customer service and demonstrate sales proficiency in person and on the phone. The role includes opening new accounts, processing transactions, cross-selling products, and referring customers to appropriate bank associates to grow relationships.

Qualifications include a high school diploma or GED and at least two years of retail/sales or banking experience, with strong