Retail Banking Associate: Path to Personal Banker II

Fifth Third Bank; Bluffton (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development

Job summary

Fifth Third Bank in Bluffton, SC is launching a Retail Personal Banker Associate I-May River Crossing program, with a 4-8 week onboarding and rotations in Operations and Sales & Service. The role emphasizes sales development and relationship building through deposits, loans, and fee-based services, while delivering dedicated customer care.

Selected candidates will pursue progression to Retail Personal Banker II after the program, with opportunities to work closely with Mortgage, Small Business,

Qualifications

• College degree or work experience with transferrable skills.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire new consumer households and small business customers.
• Ability to understand advanced math functions for credit and financial analysis.
• Professional appearance and strong verbal/written communication.
• Knowledge of Retail policies and procedures; use good judgment.
• S.A.F.E. Act registration via NMLS required at employment.

Responsibilities

• Use the consultative sales process and Financial Needs Assessment to build a customer profile and identify needs.
• Maintain knowledge of Retail products/services and recommend solutions using our value proposition.
• Utilize marketing tools to reach out to customers and set appointments for financial reviews.
• Primarily focus on cross-selling to existing customers and engage in outside sales activities.
• Establish relationships with partners and refer customers for holistic financial solutions.
• Meet/exceed customer experience and production goals and drive year-over-year revenue growth.
• Provide guidance to CSRs with respect to sales and referral processes.
• Promote customer satisfaction with a friendly, professional demeanor.

Skills

Sales experience

Customer service

Financial analysis

Professional appearance & comms

Policy knowledge

NMLS/SAFE registration

Education

College degree or work experience

Job description

Fifth Third Bank in Bluffton, SC is launching a Retail Personal Banker Associate I-May River Crossing program, with a 4-8 week onboarding and rotations in Operations and Sales & Service. The role emphasizes sales development and relationship building through deposits, loans, and fee-based services, while delivering dedicated customer care.

Selected candidates will pursue progression to Retail Personal Banker II after the program, with opportunities to work closely with Mortgage, Small Business,