Retail Banker: Sales‑Driven Customer Advocate

Woodforest National Bank; Willow Grove (PA); On-site; USD 36,000 - 52,000; Full time

Job summary

Woodforest National Bank in Willow Grove, PA is seeking a dedicated Retail Banker to join our team. You will engage customers, identify needs, and promote bank products and services while delivering the Woodforest Experience.

The role involves processing transactions, opening and maintaining accounts, branch servicing duties, and providing friendly, solutions-focused service with opportunities for advancement.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Associate’s degree and 1 year of relevant experience; or a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• High School Diploma or equivalent required.

Responsibilities

• Achieve individual sales by identifying, marketing, and recommending bank products to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and ATM maintenance.
• Use problem solving to address customer inquiries in line with Woodforest training.

Skills

Sales

Customer service

Education

Bachelor's degree

Associate's degree

High School Diploma

Job description

Woodforest National Bank in Willow Grove, PA is seeking a dedicated Retail Banker to join our team. You will engage customers, identify needs, and promote bank products and services while delivering the Woodforest Experience.

The role involves processing transactions, opening and maintaining accounts, branch servicing duties, and providing friendly, solutions-focused service with opportunities for advancement.