Retail Banker: Sales & Service Pro

Woodforest National Bank; Cranberry Township (Butler County); On-site; USD 32,000 - 48,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker at our Cranberry Twp, Pennsylvania branch. This role focuses on delivering exceptional customer experiences, opening accounts, and cross-selling bank products while maintaining accuracy in daily transactions.

You will receive comprehensive training, work in a customer-facing environment, and have opportunities for advancement within one of the nation’s largest employee-owned banks. This is a full-time position with a strong community focus.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales & service

Customer focus

Positive attitude

Education

High School Diploma

Associate's degree (optional)

Bachelor's degree

Job description

Woodforest National Bank is seeking a Retail Banker at our Cranberry Twp, Pennsylvania branch. This role focuses on delivering exceptional customer experiences, opening accounts, and cross-selling bank products while maintaining accuracy in daily transactions.

You will receive comprehensive training, work in a customer-facing environment, and have opportunities for advancement within one of the nation’s largest employee-owned banks. This is a full-time position with a strong community focus.