Retail Banker: Customer Experience & Sales Pro

Woodforest National Bank; Beaver Falls (Beaver County); On-site; USD 42,000 - 54,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker to join our customer-focused team in Pennsylvania. You will engage customers, promote banking products, process transactions, and open accounts while delivering the Woodforest Experience every day.

The role emphasizes sales and service excellence, requires 3 years of relevant experience or a relevant degree, and offers opportunities for career advancement within a growing, employee-owned bank.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor's degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

In-store banking experience

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank is seeking a Retail Banker to join our customer-focused team in Pennsylvania. You will engage customers, promote banking products, process transactions, and open accounts while delivering the Woodforest Experience every day.

The role emphasizes sales and service excellence, requires 3 years of relevant experience or a relevant degree, and offers opportunities for career advancement within a growing, employee-owned bank.