Retail Banker: Elevate Customer Experience & Growth

Woodforest National Bank; Bechtelsville (PA); On-site; USD 35,000 - 60,000; Full time

Job summary

Woodforest National Bank in Bechtelsville, PA is hiring a Branch Banker who will be the face of our community-focused bank. You will learn our products and services and help customers choose the best solutions while delivering friendly, efficient service.

This role emphasizes sales and service excellence, with responsibilities in account openings, transactions, and branch duties, plus a path to career growth within one of the nation’s largest employee-owned banks.

Qualifications

• 3 years of relevant and transferable sales and/or customer service experience.
• An Associate’s degree and 1 year of relevant experience, or a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Addressing customer inquiries and concerns in line with Woodforest Experience training.

Skills

Sales skills

Customer service

Communication

Education

High school diploma

Associate degree

Bachelor's degree

Job description

Woodforest National Bank in Bechtelsville, PA is hiring a Branch Banker who will be the face of our community-focused bank. You will learn our products and services and help customers choose the best solutions while delivering friendly, efficient service.

This role emphasizes sales and service excellence, with responsibilities in account openings, transactions, and branch duties, plus a path to career growth within one of the nation’s largest employee-owned banks.