Retail Banker - Rogers (floater)

Generations Bank; Rogers (AR); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Health Savings Account

Paid Time Off

Paid maternity leave

Paid paternity leave

Job summary

Generations Bank is seeking a full-time Retail Banker in Rogers, AR. This onsite role will travel to Northwest Arkansas branches as needed, building strong customer relationships and delivering precise financial solutions.

You will handle cash with accuracy and uphold a community-focused service standard. The position emphasizes accountability, open communication, and professional growth within a customer-centric environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with strong cash handling accuracy.
• Analytical thinking to assess customer needs and offer precise solutions.

Responsibilities

• Build, maintain and deepen relationships with consumer and business customers.
• Provide exceptional customer service and tailor financial solutions.
• Recommend products from the bank's catalog to fit client needs.
• Perform accurate cash handling and maintain transactional integrity.

Skills

Strong communication

Detail oriented

Analytical thinking

Interpersonal skills

Customer-centric

Accountability

Education

High School Diploma or GED

Job description

Join Generations Bank as a Full-Time Retail Banker in Rogers, AR - a role designed for detail-oriented individuals passionate about customer service. This onsite position provides the unique opportunity to engage directly with customers, fostering meaningful relationships while delivering precise financial solutions tailored to their needs. You will be at the forefront of cash handling, ensuring that all transactions are effortlessly managed with accuracy and professionalism. Being part of our community-oriented culture means contributing to the growth and success of our valued clients, enriching both their lives and your career.

NOTE: this role is based in Rogers, but will be a "floater" role that will travel to different Northwest Arkansas branches as business needs dictate.

If you thrive in an environment that values accountability and open communication, this role is perfect for you, allowing you to make a real impact every day. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Paid maternity and paternity leave. Embrace the chance to grow professionally in an exciting, customer-focused atmosphere that prioritizes stewardship and relationships.

What It's Like To Be a Retail Banker

As a Retail Banker at Generations Bank in Rogers, you will play a pivotal role in building, maintaining, and deepening relationships with both consumer and business customers. This involves providing exceptional customer service that exceeds expectations and truly understands each client's unique financial needs. You will recommend precise solutions by leveraging the Bank's comprehensive catalog of various products and services, ensuring customers receive tailored options that best fit their circumstances. Being detail-oriented is crucial in this position, as it allows you to address concerns efficiently and enhance the customer experience. By consistently delivering superior service, you will not only foster trust but also contribute to the growth of our community and the overall success of Generations Bank.

What You Need To Be Successful

To thrive as a Full-Time Retail Banker at Generations Bank, a variety of essential skills are critical for success in providing outstanding customer service. First and foremost, strong communication skills are vital to effectively interact with customers and understand their financial needs. A detail-oriented mindset will enable you to meticulously manage cash handling while ensuring the accuracy of all transactions.

Analytical thinking is equally important, allowing you to assess customer situations and recommend precise solutions from the Bank's diverse product offerings. Additionally, strong interpersonal skills are necessary for fostering relationships with clients, as building trust is key to long-term customer loyalty. A customer-centric attitude, combined with accountability and stewardship, will empower you to create positive experiences, ensuring that each interaction contributes to the growth of both the individual customer and Generations Bank as a whole.

Minimum Requirements

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• High school diploma or general education degree (GED).
• 3 or more years of customer service.
• 1 or more years of retail banking experience.
• Ability to perform the essential physical and mental demands listed.
• Valid driver's license and the ability to travel to bank locations if necessary

Make your move

If you think this job is a fit for what you are looking for, great! We're excited to meet you!

Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.