Retail Banker: Build Relationships, Customer-Driven, ESOP

Woodforest National Bank; Plano (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Banker in Plano, TX to engage customers, promote bank products, and handle transactions with accuracy, delivering the Woodforest Experience.

This full-time role requires strong sales and customer service skills, plus the ability to work in a fast-paced branch. Training is provided, with opportunities for career advancement within a widely recognized, employee-owned bank.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Positive attitude

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank is seeking a Retail Banker in Plano, TX to engage customers, promote bank products, and handle transactions with accuracy, delivering the Woodforest Experience.

This full-time role requires strong sales and customer service skills, plus the ability to work in a fast-paced branch. Training is provided, with opportunities for career advancement within a widely recognized, employee-owned bank.