Retail Banker I: Customer Solutions Advisor (Rutland, VT)

TD Bank; Rutland (VT); On-site; USD 30,307 - 39,950; Full time

Job summary

TD Bank is seeking a Retail Banker I to join our Rutland, VT team. You will be a customer liaison, providing consultative advice and guiding customers through banking solutions to help them reach financial goals.

The role emphasizes relationship building and proactive identification of customer needs. Responsibilities include educating customers on TD products, handling teller-like transactions, and referring complex cases to specialists while maintaining a high standard of service and

Qualifications

• HS Diploma or GED required.
• 1+ years' experience in customer service or sales.
• Strong communication and interpersonal skills.

Responsibilities

• Assist customers with banking solutions and referrals to appropriate team members.
• Educate customers on TD products and services to meet financial goals.
• Process transactions accurately while ensuring a legendary customer experience.
• Educate customers on self-service options and digital channels.

Skills

Customer service

Communication skills

Sales experience

Microsoft Office

Education

High school diploma or GED

Tools

NMLS knowledge

Job description

TD Bank is seeking a Retail Banker I to join our Rutland, VT team. You will be a customer liaison, providing consultative advice and guiding customers through banking solutions to help them reach financial goals.

The role emphasizes relationship building and proactive identification of customer needs. Responsibilities include educating customers on TD products, handling teller-like transactions, and referring complex cases to specialists while maintaining a high standard of service and