Personal Banking Specialist

TD Bank, N.A.; Taft Corners (VT); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank, N.A. in Williston, Vermont seeks a customer service associate to manage client flow, answer inquiries, and deliver a high-touch, relationship-based experience. You will guide clients through everyday banking needs and connect them with specialists as appropriate.

The role emphasizes accurate service, regulatory adherence, and a welcoming in-branch presence, supporting clients in achieving their financial goals.

Qualifications

• Experience in in-person client service within a financial setting is preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong organization and problem-solving abilities.

Responsibilities

• Orchestrates the client experience by managing client flow and inquiries.
• Delivers hospitality-focused service and referrals to TD partners as needed.
• Educates clients on banking products and digital capabilities.
• Handles routine requests with accuracy and compliance.

Skills

Customer service

Communication skills

Multitasking

Microsoft Office

Education

High school diploma or GED

Job description

TD Bank, N.A. in Williston, Vermont seeks a customer service associate to manage client flow, answer inquiries, and deliver a high-touch, relationship-based experience. You will guide clients through everyday banking needs and connect them with specialists as appropriate.

The role emphasizes accurate service, regulatory adherence, and a welcoming in-branch presence, supporting clients in achieving their financial goals.