Retail Banker: Grow Relationships & Own Your Future

Woodforest National Bank; Pine Dale Manor (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank in Winston-Salem, NC, is seeking a Branch Banker to deliver friendly, personalized service and effectively promote our banking products to meet customer needs. You will process transactions, open and maintain accounts, handle branch operations such as vault balancing and ATM upkeep, and resolve customer inquiries with the Woodforest Experience.

Prior in-store banking or sales/customer service experience is preferred; a high school diploma is required.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank in Winston-Salem, NC, is seeking a Branch Banker to deliver friendly, personalized service and effectively promote our banking products to meet customer needs. You will process transactions, open and maintain accounts, handle branch operations such as vault balancing and ATM upkeep, and resolve customer inquiries with the Woodforest Experience.

Prior in-store banking or sales/customer service experience is preferred; a high school diploma is required.