Employee-Owned Retail Banking Specialist

Woodforest National Bank; Winston-Salem (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Medical coverage

Disability & Life Insurance

Well-being program

ESOP

Job summary

Woodforest National Bank is looking for a Retail Banker to serve customers at our Winston-Salem branch. You will engage customers, identify needs, present banking products, process transactions, and support branch operations with accuracy and friendliness.

The role emphasizes sales and customer service, requires a positive attitude, and offers training, growth opportunities, and a path to advancement within our employee-owned, community-focused bank.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Formal Education: High School Diploma or equivalent.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Customer service

Sales

Positive attitude

In-store banking experience

Education

High School Diploma or equivalent

Associate degree + 1 year relevant experience

Bachelor’s degree

Job description

Woodforest National Bank is looking for a Retail Banker to serve customers at our Winston-Salem branch. You will engage customers, identify needs, present banking products, process transactions, and support branch operations with accuracy and friendliness.

The role emphasizes sales and customer service, requires a positive attitude, and offers training, growth opportunities, and a path to advancement within our employee-owned, community-focused bank.