Retail Banker: Customer Growth & Service Expert

Woodforest National Bank; Moraine (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank in Moraine, Ohio is seeking a Teller Retail Banker to provide friendly, accurate service at the branch. You will process transactions, open and maintain accounts, and support sales by recommending suitable bank products.

Excellent communication and a positive attitude are essential. The position is full-time with minimal travel and requires high school diploma or equivalent; prior branch experience preferred.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience;OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.
• High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Moraine, Ohio is seeking a Teller Retail Banker to provide friendly, accurate service at the branch. You will process transactions, open and maintain accounts, and support sales by recommending suitable bank products.

Excellent communication and a positive attitude are essential. The position is full-time with minimal travel and requires high school diploma or equivalent; prior branch experience preferred.