Community-Focused Retail Banker - Growth & Service

Woodforest National Bank; Kent (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank in Ohio seeks a Retail Banker to help customers with transactions, accounts, and product recommendations. You will participate in training to deliver a positive customer experience and drive branch goals.

This full-time role emphasizes sales and service, handling branch duties, vault balancing, cash ordering, and ATM maintenance, with opportunities for career growth within a nationally recognized, employee-owned bank.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns.

Skills

Sales experience

Customer service

Positive and engaging

Education

High school diploma

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Ohio seeks a Retail Banker to help customers with transactions, accounts, and product recommendations. You will participate in training to deliver a positive customer experience and drive branch goals.

This full-time role emphasizes sales and service, handling branch duties, vault balancing, cash ordering, and ATM maintenance, with opportunities for career growth within a nationally recognized, employee-owned bank.