Employee-Owned Retail Banking Teller & Customer Experience Pro

Woodforest National Bank; Hamilton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank is seeking a Teller Retail Banker to join our Ohio branch in Hamilton. The role focuses on delivering exceptional customer service, identifying opportunities to offer bank products, and processing routine banking transactions.

You will handle account openings, deposits, withdrawals, and basic vault/cash duties while maintaining compliance and accuracy. A positive, engaging attitude and ability to work in a fast-paced retail banking environment are essential.

Qualifications

• 3 years of relevant sales or customer service experience or an Associate’s degree with 1 year experience or a Bachelor's degree.
• Positive and engaging personality; strong communication skills.

Responsibilities

• Achieve individual sales by identifying and recommending bank products and services beneficial to customers.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs.
• Address customer inquiries and concerns with Woodforest Experience training.

Skills

Customer service

Sales

Banking products

Education

High School diploma

Bachelor's degree (optional)

Tools

POS transactions

Job description

Woodforest National Bank is seeking a Teller Retail Banker to join our Ohio branch in Hamilton. The role focuses on delivering exceptional customer service, identifying opportunities to offer bank products, and processing routine banking transactions.

You will handle account openings, deposits, withdrawals, and basic vault/cash duties while maintaining compliance and accuracy. A positive, engaging attitude and ability to work in a fast-paced retail banking environment are essential.