Retail Backroom Specialist – Customer Experience & Store Ops

The TJX Companies, Inc.; Portsmouth (NH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays

Job summary

Marshalls in Portsmouth, NH is hiring a store associate to deliver exceptional customer service, process transactions, and help maintain a clean, well-stocked sales floor. You will contribute to a positive store culture and support various departments as needed to meet business goals.

Ideal candidates bring strong communication and multitasking abilities, are comfortable lifting merchandise, and can adapt to changing priorities in a fast-paced retail environment.

Qualifications

• Excellent customer service skills and attention to detail.
• Able to work a flexible schedule to support store needs.
• Capable of lifting heavy objects and standing for long periods.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience standards.
• Accurately ring purchases and returns and handle cash according to procedures.
• Promote credit and loyalty programs and maintain merchandising standards.
• Keep the sales floor clean, organized, and stocked; assist in store recovery as needed.
• Support loss prevention and safety initiatives and follow labor policies.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls in Portsmouth, NH is hiring a store associate to deliver exceptional customer service, process transactions, and help maintain a clean, well-stocked sales floor. You will contribute to a positive store culture and support various departments as needed to meet business goals.

Ideal candidates bring strong communication and multitasking abilities, are comfortable lifting merchandise, and can adapt to changing priorities in a fast-paced retail environment.