Retail Associate: Merchandising & Customer Service

The TJX Companies, Inc.; Epping (NH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Health care FSA

Job summary

Marshalls in USA (Epping, NH) is seeking a team member to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean store. The role includes operating procedures, supporting loyalty programs, and adhering to safety and loss prevention requirements.

You will work across store areas as needed, model strong service behavior, and contribute to a positive, respectful work culture while meeting business needs and labor guidelines.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs and maintains store standards.
• Accurately rings purchases/returns and counts change back to customer.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and keeps the sales floor clean and organized.
• Supports safety, labor policies, and loss prevention goals.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Teamwork

Job description

Marshalls in USA (Epping, NH) is seeking a team member to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean store. The role includes operating procedures, supporting loyalty programs, and adhering to safety and loss prevention requirements.

You will work across store areas as needed, model strong service behavior, and contribute to a positive, respectful work culture while meeting business needs and labor guidelines.