Retail Backroom & Customer Experience Pro

The TJX Companies, Inc.; Columbus (IN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Health care FSA

Paid holidays/vacation/sick

Associate discount

Life insurance

Short/long term disability

Job summary

TJ Maxx in Columbus, IN is looking for a store associate to deliver outstanding customer service and keep the sales floor organized. You may work in multiple areas to support store needs and must adhere to all store policies and loss prevention standards.

The role emphasizes customer engagement, accuracy in transactions, and participation in loyalty programs while maintaining a safe, clean, and welcoming store environment.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple areas to support store needs.
• Promote credit and loyalty programs and follow merchandising procedures.
• Process purchases and returns; manage cash handling per procedures.
• Support store recovery, safety, and housekeeping throughout the day.
• Participate in safety initiatives and loss reduction goals.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Tools

POS system

Job description

TJ Maxx in Columbus, IN is looking for a store associate to deliver outstanding customer service and keep the sales floor organized. You may work in multiple areas to support store needs and must adhere to all store policies and loss prevention standards.

The role emphasizes customer engagement, accuracy in transactions, and participation in loyalty programs while maintaining a safe, clean, and welcoming store environment.