Retail Backroom & Customer Experience Associate - Flexible

The TJX Companies, Inc.; Morgantown (WV); On-site; USD 1,722,000 - 1,791,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, vision benefits

Paid holidays

Job summary

The TJX Companies, Inc. is hiring for a customer-focused position in Morgantown, WV. You will deliver a highly satisfying customer experience, maintain store standards, and support operational procedures across the sales floor.

Responsibilities include assisting customers, promoting loyalty programs, and ensuring clean, organized store environment while adapting to daily business needs and prioritizing safety and teamwork.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and maintains cleanliness of the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety programs.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Lifting ability

Job description

The TJX Companies, Inc. is hiring for a customer-focused position in Morgantown, WV. You will deliver a highly satisfying customer experience, maintain store standards, and support operational procedures across the sales floor.

Responsibilities include assisting customers, promoting loyalty programs, and ensuring clean, organized store environment while adapting to daily business needs and prioritizing safety and teamwork.