Retail Athlete Experience Specialist

Wilson Sporting Goods; San Jose (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Education reimbursement

Medical coverage

Dental coverage

Vision coverage

Transit discounts

401(k) with company match

Life insurance

Parental leave

Professional development

Volunteer programs

Complimentary Wilson racquet

Free tennis training sessions

Product discounts

Job summary

Wilson Sporting Goods Co. is seeking a Retail Athlete Advisor in San Jose, CA to educate customers on high‑performance sportswear and racket equipment, creating a welcoming, inclusive store environment for play and community.

You will deliver exceptional experiences daily, handle cash, manage inventory, and keep the floor refreshed while staying informed about the latest Wilson products and brand initiatives.

Qualifications

• This role requires experience in a sales, retail, or customer service environment.
• You are passionate about delivering an exceptional consumer experience, every day.
• You have never met a stranger and love solving for the needs of every athlete who comes in your store.
• You have outstanding communication skills.
• You are driven by a high level of autonomy and excel in an entrepreneurial environment.
• You value bold ideas and pursue progress at every turn.
• You stand up with conviction for what you believe in, acting with integrity and respect in every situation.

Responsibilities

• Deliver exceptional athlete experiences, every day, every shift.
• Cash handling and register transactions.
• Inventory management.
• Replenishing salesfloor items.
• Regular floor walks to ensure store is clean – cleaning and tidying throughout the day.
• Support store projects and brand initiatives.
• Maintain up to date product education on the latest equipment and sportswear.
• Merchandise the store for ease of shopping, education, and beauty.
• Maintain open and transparent communication with your team and store leadership.
• Participate in monthly team tennis lessons.

Skills

Customer service

Sales

Communication

Autonomy

Job description

Wilson Sporting Goods Co. is seeking a Retail Athlete Advisor in San Jose, CA to educate customers on high‑performance sportswear and racket equipment, creating a welcoming, inclusive store environment for play and community.

You will deliver exceptional experiences daily, handle cash, manage inventory, and keep the floor refreshed while staying informed about the latest Wilson products and brand initiatives.