Athlete Experience Specialist

Wilson Sporting Goods Co.; Miami (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Education reimbursement

Medical, dental and vision

Pre-tax transit discounts

401(k) with company match

Life insurance

Paid maternity/paternity leave

Professional development opportunities

Volunteering programs

Complimentary Wilson tennis racquet

Free monthly tennis training sessions

Discounts on Wilson products

Job summary

Wilson Sporting Goods Co. is seeking a Retail Athlete Advisor to represent the brand and create exceptional athlete experiences by educating customers on high-performance sportswear and racket equipment. You’ll foster a welcoming environment for play and community in-store, with strong tennis product knowledge.

The role emphasizes delivering customer-focused service, maintaining product education, and supporting brand initiatives in a dynamic retail setting.

Qualifications

• Experience in a sales, retail, or customer service environment.
• Passion for delivering an exceptional consumer experience.
• Outstanding communication skills.
• Autonomy and entrepreneurial mindset.
• Value bold ideas and pursue progress.
• Act with integrity and respect in every situation.

Responsibilities

• Deliver exceptional athlete experiences, every day, every shift.
• Cash handling and register transactions.
• Inventory management.
• Replenishing salesfloor items.
• Regular floor walks to ensure store is clean - cleaning and tidying throughout the day.
• Support store projects and brand initiatives.
• Maintain up to date product education on the latest equipment and sportswear.
• Merchandise the store for ease of shopping, education, and beauty.
• Maintain open and transparent communication with your team and store leadership.
• Participate in monthly team tennis lessons.

Skills

Sales experience

Customer service

Excellent communication

Autonomy

Entrepreneurial mindset

Integrity and respect

Job description

Wilson Sporting Goods Co. is seeking a Retail Athlete Advisor to represent the brand and create exceptional athlete experiences by educating customers on high-performance sportswear and racket equipment. You’ll foster a welcoming environment for play and community in-store, with strong tennis product knowledge.

The role emphasizes delivering customer-focused service, maintaining product education, and supporting brand initiatives in a dynamic retail setting.