Athlete Experience Specialist

Wilson Sporting Goods; Santa Monica (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Education reimbursement

Medical, dental and vision

Pre-tax transit discounts

401(k) with company match

Life insurance

Paid maternity/paternity leave

Professional development opportunities

Volunteering programs

Wilson tennis racquet upon joining

Free monthly tennis training sessions

Discounts on Wilson products

Job summary

Wilson Sporting Goods Co. in Santa Monica is seeking a Retail Athlete Advisor to connect with customers, educate them on high-performance sportswear and racket gear, and create an inclusive, welcoming store experience for athletes of all levels.

You will handle transactions, manage inventory, restock and maintain product education, while collaborating with the team on brand initiatives. The role emphasizes autonomy, strong communication, and a passion for helping others win in sport.

Qualifications

• Experience in a sales, retail, or customer service environment.
• Passion for delivering exceptional consumer experiences.
• Outstanding communication skills.
• Autonomy and entrepreneurial spirit in a store setting.
• Bold ideas and progress-oriented mindset.
• Integrity and respectful conduct in all interactions.

Responsibilities

• Deliver exceptional athlete experiences, every day, every shift.
• Cash handling and register transactions.
• Inventory management.
• Replenishing salesfloor items.
• Regular floor walks to keep the store clean and organized.
• Support store projects and brand initiatives.
• Maintain up-to-date product education on gear and apparel.
• Merchandise for easy shopping, education, and appeal.
• Communicate openly with team and leadership.
• Participate in monthly team tennis lessons.

Skills

Customer service

Sales experience

Communication skills

Autonomy

Entrepreneurial mindset

Integrity

Tools

POS system

Job description

Wilson Sporting Goods Co. in Santa Monica is seeking a Retail Athlete Advisor to connect with customers, educate them on high-performance sportswear and racket gear, and create an inclusive, welcoming store experience for athletes of all levels.

You will handle transactions, manage inventory, restock and maintain product education, while collaborating with the team on brand initiatives. The role emphasizes autonomy, strong communication, and a passion for helping others win in sport.