Athlete Experience Specialist - Tennis & Sportswear

Wilson Sporting Goods; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Education reimbursement

Medical, dental and vision

Pre-tax transit discounts

401(k) with company match

Life insurance

Paid maternity/paternity leave

Professional development opportunities

Volunteering programs

Complimentary Wilson tennis racquet

Free monthly tennis training sessions

Discounts on Wilson products

Job summary

Wilson Sporting Goods Co. is seeking a Retail Athlete Advisor to create an exceptional athlete experience by educating customers on high-performance sportswear and racket equipment. You will foster a welcoming, inclusive store environment and stay current on the latest tennis gear, supporting team initiatives and store projects.

The role emphasizes customer service, strong communication, autonomy, and a passion for helping athletes of all levels succeed in a fast-paced retail setting.

Qualifications

• This role requires experience in a sales, retail, or customer service environment.
• You are passionate about delivering an exceptional consumer experience, every day.
• You value bold ideas and pursue progress at every turn.

Responsibilities

• Deliver exceptional athlete experiences, every day, every shift.
• Cash handling and register transactions.
• Inventory management.
• Replenishing salesfloor items.
• Regular floor walks to ensure store is clean - cleaning and tidying throughout the day.
• Support store projects and brand initiatives.
• Maintain up to date product education on the latest equipment and sportswear.
• Merchandise the store for ease of shopping, education, and beauty.
• Maintain open and transparent communication with your team and store leadership.
• Participate in monthly team tennis lessons.

Skills

Customer service

Sales experience

Communication skills

Autonomy

Entrepreneurial mindset

Integrity

Job description

Wilson Sporting Goods Co. is seeking a Retail Athlete Advisor to create an exceptional athlete experience by educating customers on high-performance sportswear and racket equipment. You will foster a welcoming, inclusive store environment and stay current on the latest tennis gear, supporting team initiatives and store projects.

The role emphasizes customer service, strong communication, autonomy, and a passion for helping athletes of all levels succeed in a fast-paced retail setting.