Retail Associate: Serve Customers & Support Communities

Goodwill Southern California; California (MO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Discount at Socal stores

Goodwill Perks

Employee Assistance Program

Job summary

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs.

You’ll provide excellent service, operate cash registers, and help merchandise donated goods. The role requires basic English, reliability, and comfort with POS systems.

Qualifications

• Ability to read, speak, and write basic English.
• Some retail, sales, or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable, punctual, and motivated to support a team environment.
• Strong commitment to Goodwill’s mission and RISE values (Respect, Integrity, Service, Excellence).

Responsibilities

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

Skills

Customer service

POS systems

Reliability

Team player

English proficiency

Tools

POS terminal

Job description

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs.

You’ll provide excellent service, operate cash registers, and help merchandise donated goods. The role requires basic English, reliability, and comfort with POS systems.