Retail Associate (Seasonal, Part Time)

Meow Wolf

Santa Fe (NM)

On-site

USD 16,531,000 - 22,042,000

Part time

14 days+

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Benefits offered by this job

Medical Insurance options: PPO & HDHP

Dental and Vision Insurance

401k Retirement Plan

Company paid Life Insurance Policy and

Paid Parental Leave for 12 weeks

Discount off Meow Wolf Gift Shop Merch

Admission to Meow Wolf attractions for

HSA, HRA, and FSA options

Job summary

Meow Wolf’s Santa Fe gift shop seeks a friendly Retail Associate to assist visitors, process transactions, and maintain shop presentation. The role supports special tasks like data entry and inventory counts while ensuring accurate knowledge of merchandise.

This seasonal, part-time position requires a welcoming demeanor, ability to work evenings/weekends, and strong communication with guests in a busy indoor environment.

Qualifications

A desire to work directly with and talk to the public.
A welcoming demeanor.
19 years of age or older.
Ability to learn point of sale systems.
Ability to remember and communicate information.
Ability to follow and enforce safety rules.
A flexible schedule; ability to work days, evenings, and weekends.

Responsibilities

Assist visitors and customers in Meow Wolf’s gift shop with a high level of service.
Handle transactions via POS and provide correct change.
Keep gift shop clean, restock items, and organize storage areas.
Support Gift Shop with data entry, giveaways, and inventory counts as needed.
Maintain in-depth knowledge of merchandise items sold in the Gift Shop.

Skills

Customer service

POS systems

Cash handling

Retail sales

Flexible schedule

Education

High school diploma or equivalent

Tools

Vend POS

Dymo Label software

Google Drive (Docs/Sheets)

Job description

Privacy Notice for California Applicants and Employees

Meow Wolf opens portals of possibility. Come as you are!

We are individuals who inspire creativity in people’s lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of:

_ Collaborative Creativity :_ We believe the act of creating together amplifies possibilities.
Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.
Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

The Retail Associate’s primary goal is to assist visitors and customers of Meow Wolf’s gift shop while providing an excellent level of customer service. This job entails completing transactions via a point of sale system, handling cash and providing correct change from a cash register to guests as they make purchases. Meow Wolf’s Retail Associate helps keep the gift shop clean, restocking items and organizing storage areas as needed. In this role, one may be asked to further support the Gift Shop department by completing special tasks that include data entry, compiling gift shop items for giveaways, and conducting inventory counts. It is crucial that the Retail Associate maintains an in-depth knowledge of the variety of merchandise items being sold at the Gift Shop.

Job Requirements:

A desire to work directly with and talk to the public.
A welcoming demeanor.
19 years of age or older.
Ability to learn point of sale systems.
Ability to remember and communicate information. "
Ability to follow and enforce safety rules.
A flexible schedule; ability to work days, evenings, and weekends.

Preferred Qualifications:

An interest in the arts.
Prior experience with point of sale systems (retail sales).
Prior work experience in a retail, museum, park, recreation facility, or other public
space.
Experience using Google drive documents and spreadsheets
Ability to learn and use a variety of computer software including but not limited to;
Vend POS, Dymo Label software
Education / Experience
High school diploma or equivalent
At least one year of retail or customer service experience

Work Environment:

This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces.

Physical Demands

Moving in different positions to accomplish tasks in various environments including tight and confined spaces
Remaining in a stationary position for prolonged periods
Repeating motions that may include the wrists, hands and/or fingers
Positioning or moving objects up to 40 pounds

Work Schedule:

_ This position has an effective start date on or after 08/31/2026, with the position ending no later than 90 days from start date. _
This position isseasonal. We are looking for those who have evening, weekend and holiday availability.
Approx. 20 hours per week.

Travel:

Travel is not required for this position.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

IMPACT:

Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION :

Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.