Retail Associate/Sales Professional Trainee

Rutland Economic Development Corporation; Vermont; On-site; USD 19,000 - 25,000; Full time

Job summary

Allen Pools & Spas in Mendon, VT is seeking a motivated Retail Associate / Sales Professional Trainee to join our team. This entry-level role focuses on delivering outstanding customer service while learning our sales process through hands-on training and mentorship.

You will support the showroom, assist customers with water care products and accessories, and gradually take on more sales responsibilities as you grow.

Qualifications

• Positive, outgoing personality with a passion for helping people.
• Strong communication and customer service skills.
• Willingness to learn and grow professionally.
• Comfortable using computers and learning new software.
• Retail, hospitality, or customer service experience is a plus, but not required.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Welcome customers and provide an exceptional in store experience.
• Assist customers with water testing and recommend appropriate water care products.
• Help customers select accessories, parts, and maintenance items.
• Operate the point-of-sale system and process transactions accurately.
• Stock shelves, merchandise products, and maintain a clean, organized showroom.
• Receive inventory and assist with merchandising displays.
• Answer phones and direct customer inquiries to the appropriate department.
• Learn our products so you can confidently educate customers.
• Shadow experienced Sales Professionals throughout the sales process.
• Learn how to qualify customers and understand their lifestyle and wellness goals.
• Assist with showroom tours and product demonstrations.
• Follow up with customer inquiries under the guidance of a mentor.
• Learn financing options, product features, and sales systems.
• Gradually take on more sales responsibilities as your confidence and product knowledge grow.
• Participate in ongoing product and sales training.

Skills

Customer service

Communication skills

Willingness to learn

Self-motivated

Computer literacy

Team player

Tools

Point-of-sale system

Job description

Position: Retail Associate/Sales Professional Trainee
Status: Full Time

Are you passionate about helping people, enjoy working with customers, and looking for a career rather than just a job? Allen Pools & Spas is looking for a motivated Retail Associate / Sales Professional Trainee to join our team.

This is an entry-level position designed for someone who enjoys customer service and wants to grow into a full-time Sales Professional. You'll spend most of your time supporting our retail showroom, assisting customers with water care products and accessories, while learning our sales process through hands on training and mentorship.

If you're eager to learn, enjoy building relationships, and want a clear career path with a company that invests in its employees, we'd love to meet you.

Retail Responsibilities (Primary Focus)

• Welcome customers and provide an exceptional in store experience.
• Assist customers with water testing and recommend appropriate water care products.
• Help customers select accessories, parts, and maintenance items.
• Operate the point-of-sale system and process transactions accurately.
• Stock shelves, merchandise products, and maintain a clean, organized showroom.
• Receive inventory and assist with merchandising displays.
• Answer phones and direct customer inquiries to the appropriate department.
• Learn our products so you can confidently educate customers.
• Shadow experienced Sales Professionals throughout the sales process.
• Learn how to qualify customers and understand their lifestyle and wellness goals.
• Assist with showroom tours and product demonstrations.
• Follow up with customer inquiries under the guidance of a mentor.
• Learn financing options, product features, and sales systems.
• Gradually take on more sales responsibilities as your confidence and product knowledge grow.
• Participate in ongoing product and sales training.

Qualifications and Experience

• Positive, outgoing personality with a passion for helping people.
• Strong communication and customer service skills.
• Willingness to learn and grow professionally.
• Self-motivated with a strong work ethic.
• Comfortable using computers and learning new software.
• Retail, hospitality, or customer service experience is a plus, but not required.
• Ability to lift up to 50 pounds occasionally.
• Self-motivated with a strong work ethic.
• Comfortable using computers and learning new software.
• Retail, hospitality, or customer service experience is a plus, but not required.
• Ability to lift up to 50 pounds occasionally.

Location: 1901 US Route 4 East Mendon VT 05701