Pool Store - Retail Sales Associate

Pinch A Penny Pool Patio Spa; Pensacola (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Advancement opportunities

Job summary

Pinch A Penny Pool Patio Spa in Pensacola, FL is seeking an experienced Retail Sales Associate who delivers top-notch customer service, performs expert pool water testing, and helps customers find pool and spa supplies.

You will handle transactions at the POS, upsell related products, maintain an organized sales floor, assist with inventory, and support open/close procedures.

Qualifications

• 1–2 years experience in pool industry or related field.
• Strong understanding of water chemistry and pool equipment.
• Able to lift up to 50 lbs and stand for extended periods.
• Excellent communication, listening, and problem-solving skills.
• CPO certification is a plus.
• Availability to work weekends and holidays.

Responsibilities

• Water testing & analysis and explain results to customers.
• Engage with customers to understand pool/spa needs and recommend products.
• Process transactions accurately at the POS and upsell related items.
• Maintain organized, visually appealing sales floor and assist with inventory.
• Assist with opening/closing procedures and general store support.

Skills

Water testing

Customer consultations

Sales operations

Inventory & merchandising

Maintenance & support

Communication

CPO certification

Tools

POS system

Job description

Job Summary

We are seeking an experienced and customer-oriented Retail Sales Associate to join our team. In this role, you will be the face of our brand, providing exceptional customer service, performing expert pool water testing, and ensuring a positive shopping experience for all customers. Your deep knowledge of pool chemicals and maintenance will be vital in providing tailored solutions for our clients' pool and spa needs.

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement

Key Responsibilities

• Water Testing & Analysis: Perform precise water testing (pH, chlorine, alkalinity, calcium hardness, cyanuric acid, etc.). Explain results clearly to customers and provide expert treatment recommendations.
• Customer Consultations: Engage with customers to understand their pool/spa needs and provide tailored product recommendations for chemicals, equipment, and accessories.
• Sales Operations: Process transactions accurately and efficiently using the POS system. Proactively upsell complementary products to maximize sales opportunities.
• Inventory & Merchandising: Maintain an organized and visually appealing sales floor by restocking shelves and arranging merchandise. Assist with inventory counts and receiving shipments.
• Maintenance & Support: Fill chlorine jugs for customers. Assist with opening and closing procedures, including bank deposits.

Required Skills & Qualifications

• Experience: Minimum 1–2 years of experience in the pool industry.
• Technical Knowledge: Strong understanding of water chemistry and pool equipment systems (pumps, motors, chlorinators).
• Physical Requirements: Ability to lift and carry heavy items up to 50 lbs regularly. Ability to stand for extended periods.
• Soft Skills: Excellent communication, active listening, and problem-solving skills. Proactive, detail-oriented, and dependable.
• Certification: Certified Pool Operator (CPO) certification is a significant plus.
• Availability: Flexibility to work various shifts, including weekends and holidays.