Retail Associate - Part Time

Goodwill Industries of West Michigan, Inc.; Whitehall Township (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Family-friendly hours

Caring & Inclusive culture

Supports a great cause!

Closed on major holidays

Job summary

Goodwill Industries of West Michigan, Inc. is seeking a Donation Attendant/Store Clerk to support donation processing, sorting, and daily store operations. You will handle cash transactions, maintain merchandise presentation, and ensure the sales floor stays organized and inviting for customers.

Preferred candidates have a high school diploma or equivalent and at least one year of retail experience, with the ability to lift and move items as needed. Work includes weekends and holidays.

Qualifications

• Minimum one year of experience in retail operations preferred.
• Strong customer service and communication skills preferred.

Responsibilities

• Receive donated items and sort donations by category.
• Complete paperwork for donated items and store records.
• Operate cash register and handle transactions.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store and perform housekeeping tasks.
• Follow sorting and pricing guidelines for textiles and hardlines.
• Recognize name brands, vintage, and collectible items.
• Size and hang textiles; differentiate materials and place in proper containers.
• Operate powered industrial trucks and other material handling equipment as needed.
• Maximize available space and organize merchandise efficiently.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Our mission is to Change Lives through the Power of Work!

• Family-friendly hours
• Closed on major holidays
• Caring & Inclusive culture
• Supports a great cause!
• PrimaryResponsibilities:

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions:

Donation Attendant:

• Receive donated items.
• Sort donations by category.
• Complete paperwork.

Store Clerk:

• Operate cash register.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing:

• Follow sorting and pricing guidelines.
• Recognize name brand, vintage, and collectible items.
• Size and hang textiles.
• Differentiate materials and place in proper containers, z-racks, etc.
• Operate powered industrial trucks and other material handling equipment to move containers and merchandise.
• Make proper use of available space and materials.

Education:

High school diploma or equivalent preferred.

Experience:

Minimum of one (1) year experience in retail operations preferred.

Work Conditions:

• Inside generally 100%, however, may include outside work on occasion.
• Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.
• Available and on call for emergency situation at stores.

Physical Requirements:

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies:

• Must be able to provide positive internal andexternal customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license, when required.

Goodwill Industries of West Michigan, Inc.