Retail Associate Part-Time

Goodwill-Industries-of-West-Michigan,-Inc; Muskegon (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of West Michigan, Inc. in Muskegon, MI is seeking a Donation Attendant/Store Clerk to support receiving donations, sorting items, and operating the cash register. The role includes keeping the sales floor tidy and ensuring proper donation processing.

The position involves textiles and hardlines processing, recognizing brand items, and moving goods with equipment as needed. Prior retail experience and a high school diploma are preferred.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year experience in retail operations preferred.

Responsibilities

• Donation Attendant: Receive donated items, sort donations by category, complete paperwork.
• Store Clerk: Operate cash register, remove outdated merchandise per rotation schedule, maintain store appearance and housekeeping.
• Textiles and Hardlines Processing: Follow sorting/pricing guidelines, recognize brand/vintage items, size/hang textiles, differentiate materials and use containers/racks, operate material handling equipment to move containers and merchandise.

Skills

Cash register operation

Customer service

Inventory sorting

Kaizen 6S

Lifting up to 50 lbs

Education

High school diploma or equivalent

Tools

Pallet jacks

Job description

Our mission is to Change Lives through the Power of Work!

• Family-friendly hours
• Closed on major holidays
• Caring & Inclusive culture
• Supports a great cause!
• Primary Responsibilities:

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions:

Donation Attendant:

• Receive donated items.
• Sort donations by category.
• Complete paperwork.

Store Clerk:

• Operate cash register.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing:

• Follow sorting and pricing guidelines.
• Recognize name brand, vintage, and collectible items.
• Size and hang textiles.
• Differentiate materials and place in proper containers, z-racks, etc.
• Operate powered industrial trucks and other material handling equipment to move containers and merchandise.
• Make proper use of available space and materials.

Education:

High school diploma or equivalent preferred.

Experience:

Minimum of one (1) year experience in retail operations preferred.

Work Conditions:

• Inside generally 100%, however, may include outside work on occasion.
• Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.
• Available and on call for emergency situ at stores.

Physical Requirements:

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies:

• Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license, when required.

Goodwill Industries of West Michigan, Inc.