Retail Associate - Full Time

Goodwill-Industries-of-West-Michigan,-Inc; Cedar Springs (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Family-friendly hours

Paid Time Off & paid holidays

Closed on major holidays

Caring & Inclusive culture

Supports a great cause!

Job summary

Goodwill Industries of West Michigan, Inc. in Cedar Springs, MI is seeking a Retail Associate (Full Time, Hourly) to help process donations, stock the sales floor, and operate the cash register while delivering friendly customer service.

The role involves handling donations, textiles processing, and regular rotation of merchandise, with family-friendly hours and a caring company culture. This position supports a great cause and requires a minimum of one year in retail.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year experience in retail operations preferred.
• Must be able to operate cash register and assist customers.

Responsibilities

• Receive donated items and process them at the donation area.
• Sort donations by category and maintain orderly displays.
• Operate cash register and assist customers on the sales floor.
• Maintain store appearance and housekeeping.

Skills

Customer service

Cash handling

Teamwork

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Cash register

Job description

Retail Associate - Full Time, Hourly

Our mission is to Change Lives through the Power of Work!

• Family-friendly hours
• Paid Time Off & paid holidays
• Closed on major holidays
• Caring & Inclusive culture
• Supports a great cause!

PrimaryResponsibilities:

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions:

Donation Attendant:

• Receive donated items.
• Sort donations by category.
• Complete paperwork.

Store Clerk:

• Operate cash register.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing:

• Follow sorting and pricing guidelines.
• Recognize name brand, vintage, and collectible items.
• Size and hang textiles.
• Differentiate materials and place in proper containers, z-racks, etc.
• Operate powered industrial trucks and other material handling equipment to move containers and merchandise.
• Make proper use of available space and materials.

Education:

High school diploma or equivalent preferred.

Experience:

Minimum of one (1) year experience in retail operations preferred.

Work Conditions:

• Inside generally 100%, however, may include outside work on occasion.
• Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.
• Available and on call for emergency situation at stores.

Physical Requirements:

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies:

• Must be able to provide positive internal andexternal customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license, when required.

Goodwill Industries of West Michigan, Inc.