Retail Associate (Part Time)

Insa, Inc.; Springfield (MA); On-site; USD 25,000 - 27,000; Part time

Benefits offered by this job

Medical with telemedicine

Dental and vision

Flexible spending and health savings

Life, disability, and other plans

401(k) with company match

Paid time off

Paid holidays

Employee assistance program

Job summary

Insa Cannabis in Springfield, MA is seeking a Retail Associate to deliver exceptional customer service and product education in a fast-paced store environment. You will handle transactions, assist customers, and uphold safety and regulatory standards while supporting sales goals.

The role requires a 21+ age, a high school diploma or GED, and basic computer/POS skills. Flexibility for nights, weekends, and holidays is expected.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required.
• Previous retail, hospitality, and/or customer service experience preferred.
• Basic computer skills required; POS software and cash management experience preferred.
• Must have reliable transportation.
• Must be able to pass a background check in accordance with state regulations.
• Dependability & Flexibility
• Positive, Productive, Cooperative, and Encourages Teamwork
• Interpersonal Communication
• Results Focused

Responsibilities

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting the company’s sales goals by following Insa sales standards.
• Perform order fulfillment and restocking as needed.
• Protect the stability and reputation of the stores by complying with state regulations and company policies and follow operational procedures as outlined.
• Authorize facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records.
• Accommodate a flexible schedule, including nights, weekends, and holidays.
• Compliant with company SOPs and state regulations Maintain a clean and safe work area
• Follow applicable safety procedures by wearing appropriate PPE, and reporting injuries, near misses, and hazards to management
• Behave in a manner that is positive, productive, cooperative, and encourages teamwork
• Perform other duties as assigned

Skills

Customer service

Interpersonal communication

Teamwork

Dependability

Adaptability

Results oriented

Education

High school diploma or GED

Tools

POS software

Cash management

Job description

• Employee Type Regular Part-Time
• Required Degree High school
• Manage Others No

Description

The Retail Associate is responsible for interacting with customers and providing excellent customer service through product knowledge and product recommendations, while following company sales methods to contribute to sales expectations.

Responsibilities & Duties

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting the company’s sales goals by following Insa sales standards.
• Perform order fulfillment and restocking as needed.
• Protect the stability and reputation of the stores by complying with state regulations and company policies and follow operational procedures as outlined.
• Authorize facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records.
• Accommodate a flexible schedule, including nights, weekends, and holidays.
• Compliant with company SOPs and state regulations
  Maintain a clean and safe work area
• Follow applicable safety procedures by wearing appropriate PPE, and reporting injuries, near misses, and hazards to management
• Behave in a manner that is positive, productive, cooperative, and encourages teamwork
• Perform other duties as assigned

Qualifications & Experience

• Must be at least 21 years of age.
• High school diploma or GED required.
• Previous retail, hospitality, and/or customer service experience preferred.
• Basic computer skills required; POS software and cash management experience preferred.
• Must have reliable transportation.
• Must be able to pass a background check in accordance with state regulations.
• Dependability & Flexibility
• Positive, Productive, Cooperative, and Encourages Teamwork
• Interpersonal Communication
• Results Focused

Physical Requirements

• Ability to stand and walk for an 8+ hour shift.
• Ability to lift and carry up to 50lbs occasionally.
• Ability to stoop, kneel, and bend at the waist.
• Visual acuity is needed for viewing computer screens and fine print.
• Manual dexterity needed for performing transactions.
• Busy retail environment with moderate noise level
• Indoor/outdoor environment with exposure to seasonal temperature changes
• High volume work during peak hours, events, and holidays

Note:

This job description is intended to provide a general overview of the position and does not encompass every task or responsibility that may be required.

Pay Range: $18.00 - $19.52

Summary

We are one of the fastest growing privately owned cannabis companies on the east coast with vertically integrated, multi-state operations. We currently operate medical and adult use dispensaries where we create the best possible customer experience through our passion for what we do. Our culture stems from our core concept: We sell cannabis for real life, and always have an open heart and mind to all.

Come join us at Insa Cannabis, where we're in the business of making your day better!

Insa provides a generous benefits package to all full-time employees, including:

• Medicalwith free telemedicine,dental, and vision
• Flexible spending and health savings accounts
• Life, disability, and other ancillary plans
• Employee assistance program
• 401(k) with company match
• Paid time off
• Paid holidays

Part-time employees are eligible for:

• Employee assistance program
• 401(k) with company match
• Paid time off
• Paid holidays

Insa is an E-Verify participant.