Retail Associate (part-time)

Columbia Care; Peoria (IL); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Tips

Job summary

Columbia Care in Peoria, IL is seeking a part-time Retail Associate to guide patients, provide compassionate customer service, and ensure correct medicinal products are recommended. The role reports to the Store Manager and Lead Associates, with a schedule including weekends and pay at $18.00/hour plus tips.

Requirements include 1–3 years in retail operations with POS systems, MED badge, and strong English communication.

Qualifications

• 1–3 years of experience in a retail operation, POS systems and use of Microsoft Office.
• MED badge required.
• Excellent and effective English communication, written and verbal.

Responsibilities

• Enter intake forms and paperwork, then log data in company databases.
• Confirm patient purchase limits before consultation and dispensary.
• Provide exceptional customer care and promote positive relations.
• Answer calls or emails requesting product information and training.
• Manage patient records using state and company databases.
• Process customer orders and promote all products.

Skills

Excellent written and verbal comms in英

Tools

Microsoft Office

Job description

Position Overview

The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism, ensuring customers receive the correct medicinal product that best benefits their needs.

Job Description

We are seeking a highly motivated and energetic part-time Retail Associate, who shares our passion to provide quality medicine and excellent patient care. The Retail Associate works closely and collaboratively with the dispensing facility leadership and reports to the Store Manager and Lead Associates.

Pay: $18.00/hour + Tips

Position will remain open at least until 6/16/2026, but may remain open beyond that time.

Schedule: Part-time, including weekends

Major Areas Of Responsibility

• Ensures all intake forms and other paperwork are properly completed and filed correctly, then enters all appropriate information in company databases for future reference
• Confirms patient purchase limits prior to admission into the consultation area and dispensary
• Provides exceptional customer care by promoting and maintaining positive customer relations
• Responds to calls or emails from customers requesting product, training, and general information
• Manages patient records through the use of state and company database
• Maintains and updates databases as needed
• Fulfills customer orders
• Responsible for the sales and promotion of all products
• Builds and maintains a high level of integrity and trust for specific products

Minimum Qualifications

• 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft Office programs
• Passionate about handling all aspects of a retail operation, compliance and inventory control
• Excellent and effective consulting skills
• Exceptional interpersonal skills, including listening
• Excellent written and verbal communication in English
• Ability to detail and consistently follow up instructions as outlined
• Ability to organize and prioritize work
• MED badge required

Travel %: 0

FLSA status: Non-exempt

Additional Abilities Required

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co‑workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.