Retail Associate (Part-time)

Renew Cannabis Co.; Beckley (WV); On-site; USD 18,184,320 - 25,898,880; Part time

Job summary

Renew Cannabis Co. in Beckley, West Virginia, is seeking a part-time Retail Associate dedicated to providing compassionate customer care and guidance on cannabis products. This role involves managing patient records, fulfilling orders, and maintaining positive customer relations. Applicants should have 1-3 years of retail experience and exceptional communication skills.

The position offers a pay of $16.00 per hour plus tips, with a focus on quality patient care and collaboration with the dispensary team.

Qualifications

• 1-3 years of experience in a retail operation.
• Must have MED badge.
• Excellent communication skills in English.

Responsibilities

• Confirm patient purchase limits prior to admission.
• Provide exceptional Customer Care.
• Management of patient records through databases.
• Fulfillment of customer orders.

Skills

Experience in retail operation

Consulting skills

Interpersonal skills

Communication in English

Attention to detail

Job description

Position Overview

The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. For living our vision, mission and values always, and ensuring customers receive the correct medicinal product that best benefits their needs.

Job Description

We are seeking a highly motivated and energetic part-time Retail Associate, who shares our passion to provide quality medicine and excellent patient care to patients and who support the Company’s core values and culture. The Retail Associate works closely and collaboratively with the dispensing facility leadership and reports to the Store Manager and Lead Associates.

Pay: $16.00/hour plus tips

FLSA status: Non-Exempt

Travel %: 0

Schedule: Part-time / including weekends

Major Areas of Responsibility

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
• Confirms patient purchase limits prior to admission into the consultation area and dispensary
• Provide exceptional Customer Care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Management of patient records through the use of state and company database
• Maintenance and update of databases as needed
• Fulfillment of customer orders
• Responsible for the sales and promotion of all products
• Build and maintain a high level of integrity and trust for specific products

Minimum Qualifications (Skills, Knowledge & Abilities)

• 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs
• Must be passionate about handling all aspects of a retail operation, compliance and inventory control
• Excellent and effective consulting skills
• Exceptional interpersonal skills, including listening
• Excellent written and verbal communication in English
• Ability to detail and able to consistently follow up instructions as outlined
• Ability to organize and prioritize work
• MED badge required

Additional Abilities Required

While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co‑workers, customers, vendors, etc. The noise level in the work environment is usually moderate.

Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.