Retail Associate

Columbia Care; Sheridan (CO); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive wages

Paid holidays

401K with company match

Health plan choices

Dental and vision insurance

Life insurance

Paid short-term disability

Job summary

Columbia Care is seeking a Retail Associate in Sheridan, Colorado, to provide exceptional care and education to patients with cannabis needs. Responsibilities include guiding patients through product selections and ensuring compliance with all regulations.

The ideal candidate will have 1-3 years of retail experience and a passion for customer service. Full-time hours and a competitive benefits package are offered, including paid holidays and health insurance.

Qualifications

• 1-3 years of experience in retail operations.
• Passionate about retail, compliance, and inventory control.
• Exceptional interpersonal and consulting skills.

Responsibilities

• Ensure intake forms are completed and filed correctly.
• Confirm patient purchase limits prior to consultations.
• Provide exceptional customer care and maintain positive relations.
• Respond to customer calls and emails regarding products.
• Manage patient records in company databases.
• Fulfill customer orders and promote products.

Skills

Retail operation experience

Point of sales systems

Microsoft Office

Consulting skills

Interpersonal skills

Verbal communication in English

Detail-oriented

Organizational skills

Education

MED badge

Job description

Reports to: Store Manager; Lead Retail Associates

Position Overview

The Retail Associate provides guidance and education to each patient with cannabis needs. They are responsible for providing customer care with empathy, compassion and professionalism. For living our vision, mission and values always, and ensuring customers receive the correct medicinal product that best benefits their needs.

Job Description

We are seeking a highly motivated and energetic Full Time Retail Associate, who shares our passion to provide quality medicine and excellent patient care to patients and who support the Company’s core values and culture. The Retail Associate works closely and collaboratively with the dispensing facility leadership and reports to the Store Manager and Lead Associates.

Pay rate: $18.00/hour plus benefits

Schedule: Full time including weekends

Major Areas of Responsibility

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in company databases for future reference
• Confirms patient purchase limits prior to admission into the consultation area and dispensary
• Provide exceptional Customer Care by promoting and maintaining positive customer relations
• Respond to calls or emails from customers requesting product, training, and general information
• Management of patient records through the use of state and company database
• Maintenance and update of databases as needed
• Fulfillment of customer orders
• Responsible for the sales and promotion of all products
• Build and maintain a high level of integrity and trust for specific products

Minimum Qualifications (Skills, Knowledge & Abilities)

• 1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs
• Must be passionate about handling all aspects of a retail operation, compliance and inventory control
• Excellent and effective consulting skills
• Exceptional interpersonal skills, including listening
• Excellent written and verbal communication in English
• Ability to detail and able to consistently follow up instructions as outlined
• Ability to organize and prioritize work
• MED badge required

Travel %: 0

FLSA status: Non-exempt

Additional Abilities Required: While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 10 pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc.

Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

Benefits

The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short-term disability, optional long-term disability insurance and more!