Retail Associate (part-time)

D & D Accounting Services, LLC; Orlando (FL); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Insa seeks a Retail Associate in Orlando to deliver excellent customer service, educate customers on products and compliance, and process transactions efficiently. You will support sales goals, restock, and ensure compliance with state regulations while maintaining a clean, safe store environment.

Ideal candidates are 21+, have a high school diploma or GED, and possess basic computer and POS skills. A reliable commute and flexibility to work nights, weekends, and holidays are expected.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required.
• Previous retail, hospitality, and/or customer service experience preferred.
• Basic computer skills; POS software and cash handling experience preferred.
• Must have reliable transportation.
• Must pass a background check per state regulations.
• Dependability & Flexibility
• Interpersonal communication
• Results oriented team player

Responsibilities

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting sales goals by following Insa sales standards.
• Perform order fulfillment and restocking as needed.
• Protect the store's stability by complying with state regulations and policies.
• Authorize facility access by checking IDs and providing escorts.
• Accommodate a flexible schedule including nights, weekends, and holidays.
• Comply with SOPs and state regulations; maintain a clean, safe work area.
• Wear PPE and report injuries, near misses, and hazards.
• Demonstrate positive, productive, cooperative teamwork.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Dependability & flexibility

Teamwork

Education

High school diploma or GED

Tools

POS software

Cash management

Job description

• Employee Type Regular Part-Time
• Required Degree High school
• Manage Others No

Description

The Retail Associate is responsible for interacting with customers and providing excellent customer service through product knowledge and product recommendations, while following company sales methods to contribute to sales expectations.

Responsibilities & Duties

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting the company’s sales goals by following Insa sales standards.
• Perform order fulfillment and restocking as needed.
• Protect the stability and reputation of the stores by complying with state regulations and company policies and follow operational procedures as outlined.
• Authorize facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records.
• Accommodate a flexible schedule, including nights, weekends, and holidays.
• Compliant with company SOPs and state regulations
  Maintain a clean and safe work area
• Follow applicable safety procedures by wearing appropriate PPE, and reporting injuries, near misses, and hazards to management
• Behave in a manner that is positive, productive, cooperative, and encourages teamwork
• Perform other duties as assigned

Qualifications & Experience

• Must be at least 21 years of age.
• High school diploma or GED required.
• Previous retail, hospitality, and/or customer service experience preferred.
• Basic computer skills required; POS software and cash management experience preferred.
• Must have reliable transportation.
• Must be able to pass a background check in accordance with state regulations.
• Dependability & Flexibility
• Positive, Productive, Cooperative, and Encourages Teamwork
• Interpersonal Communication
• Results Focused

Physical Requirements

• Ability to stand and walk for an 8+ hour shift.
• Ability to lift and carry up to 50lbs occasionally.
• Ability to stoop, kneel, and bend at the waist.
• Visual acuity is needed for viewing computer screens and fine print.
• Manual dexterity needed for performing transactions.
• Busy retail environment with moderate noise level
• Indoor/outdoor environment with exposure to seasonal temperature changes
• High volume work during peak hours, events, and holidays

Note: This job description is intended to provide a general overview of the position and does not encompass every task or responsibility that may be required.

Pay Range: $16.00 - $19.52

Insa is a multi-state employer, and this is the company-wide pay range. Offers will be provided in accordance with state-specific minimum wage guidelines.