Retail Associate (part-time)

D & D Accounting Services, LLC; Jacksonville (FL); On-site; USD 22,000 - 27,000; Part time

Job summary

Insa in Jacksonville, FL is seeking a Retail Associate to welcome customers, share product knowledge, and recommend options while following our sales methods. You will handle transactions, assist with restocking, and help maintain store standards.

The role requires a high school diploma, being at least 21, reliable transportation, and the ability to pass a background check. Part-time hours include nights, weekends, and holidays to support busy store periods.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required.
• Previous retail, hospitality, and/or customer service experience preferred.
• Basic computer skills required; POS software and cash management experience preferred.
• Must have reliable transportation.
• Must be able to pass a background check in accordance with state regulations.

Responsibilities

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting the company’s sales goals by following Insa sales standards.
• Perform order fulfillment and restocking as needed.
• Protect the stability and reputation of the stores by complying with state regulations and company policies and follow operational procedures as outlined.
• Authorize facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records.
• Accommodate a flexible schedule, including nights, weekends, and holidays.
• Maintain a clean and safe work area.
• Follow applicable safety procedures by wearing appropriate PPE, and reporting injuries, near misses, and hazards to management.
• Behave in a manner that is positive, productive, cooperative, and encourages teamwork.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Dependability & Flexibility

Teamwork

Results oriented

Education

High school diploma or GED

Tools

POS software

Cash handling

Basic computer skills

Job description

• Location 10051 Skinner Lake Drive,Jacksonville, FL, 32246,United States
• Employee Type Regular Part-Time
• Required Degree High school
• Manage Others No

The Retail Associate is responsible for interacting with customers and providing excellent customer service through product knowledge and product recommendations, while following company sales methods to contribute to sales expectations.

Responsibilities & Duties

• Provide friendly, knowledgeable, and compassionate customer service.
• Educate customers on the brand, product options, and regulatory compliance.
• Process transactions accurately and efficiently using a computerized system.
• Contribute to meeting the company’s sales goals by following Insa sales standards.
• Perform order fulfillment and restocking as needed.
• Protect the stability and reputation of the stores by complying with state regulations and company policies and follow operational procedures as outlined.
• Authorize facility access for employees, customers, and visitors by checking IDs, providing escorts, and completing and retaining applicable records.
• Accommodate a flexible schedule, including nights, weekends, and holidays.
• Compliant with company SOPs and state regulations
  Maintain a clean and safe work area
• Follow applicable safety procedures by wearing appropriate PPE, and reporting injuries, near misses, and hazards to management
• Behave in a manner that is positive, productive, cooperative, and encourages teamwork
• Perform other duties as assigned

Qualifications & Experience

• Must be at least 21 years of age.
• High school diploma or GED required.
• Previous retail, hospitality, and/or customer service experience preferred.
• Basic computer skills required; POS software and cash management experience preferred.
• Must have reliable transportation.
• Must be able to pass a background check in accordance with state regulations.
• Dependability & Flexibility
• Positive, Productive, Cooperative, and Encourages Teamwork
• Interpersonal Communication
• Results Focused

Physical Requirements

• Ability to stand and walk for an 8+ hour shift.
• Ability to lift and carry up to 50lbs occasionally.
• Ability to stoop, kneel, and bend at the waist.
• Visual acuity is needed for viewing computer screens and fine print.
• Manual dexterity needed for performing transactions.
• Busy retail environment with moderate noise level
• Indoor/outdoor environment with exposure to seasonal temperature changes
• High volume work during peak hours, events, and holidays

Note:

This job description is intended to provide a general overview of the position and does not encompass every task or responsibility that may be required.

Pay Range: $16.00 - $19.52

Insa is a multi-state employer, and this is the company-wide pay range. Offers will be provided in accordance with state-specific minimum wage guidelines.