Retail Associate - Part-Time

Heritage Cooperative; Columbiana (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

Company Paid Life and AD&D Insurance

Company Paid Short-Term and Long-Term 

Job summary

Heritage Cooperative is seeking a friendly part-time Retail Associate in Columbiana, OH. The role emphasizes customer service, cash handling, and safe, accurate transactions in a fast-paced environment.

You will assist customers, handle product inquiries, and operate POS systems while maintaining store and warehouse organization. Experience in retail or warehouse settings is helpful, and forklift certification can be obtained after hire.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license required with acceptable driving record.
• Ability to obtain and maintain forklift certification.
• Basic math skills and ability to handle cash transactions.
• Strong customer service and communication skills.
• Follow safety procedures and operational guidelines.
• Basic computer skills for data entry and POS systems.

Responsibilities

• Provide prompt, courteous customer service and assist with product selection.
• Escort customers and suggest complementary items.
• Handle inquiries related to products, pricing, and availability.
• Process transactions accurately at cash registers.
• Load and unload purchases safely into vehicles.
• Maintain clean, organized store and warehouse areas.
• Support store management in achieving sales and profitability.

Skills

Cash handling

Customer service

Communication skills

Basic math

Cash transactions

Safety procedures

Data entry

Education

High school diploma or equivalent

Forklift certification (training will be provided)

Tools

POS systems

Inventory management systems

Job description

< p>If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.<\/p>

Retail Associate - Part-Time<\/h3>

Part Time Columbiana, OH, US<\/p>

Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees.<\/p>

QUALIFICATIONS<\/b>

REQUIRED QUALIFICATIONS<\/b>

High school diploma or equivalent (or currently pursuing).<\/p>

Valid driver’s license with acceptable driving record (if operating company vehicles or equipment).<\/p>

Ability to obtain and maintain forklift certification (training will be provided).<\/p>

Basic math skills and ability to accurately handle cash transactions.<\/p>

Strong customer service and communication skills.<\/p>

Ability to follow safety procedures and operational guidelines.<\/p>

Basic computer skills for data entry, point-of-sale systems, and reporting.<\/p>

PREFERRED QUALIFICATIONS<\/b>

Previous retail, warehouse, agricultural, or customer service experience.<\/p>

Experience operating forklifts or material handling equipment. Previous industry experience<\/p>

Knowledge of inventory systems and merchandising practices.<\/p>

Familiarity with agricultural, feed, or farm supply products.<\/p>

Experience working in both customer-facing and warehouse environments.<\/p>

ESSENTIAL JOB FUNCTIONS<\/b>

Serve as a positive representation of Heritage Cooperative’s Core Values<\/p>

• Provide Superior Customer Service<\/li>
• Highest Standards of Integrity and Trust<\/li>
• Being a Good Partner<\/li>

Customer Service and Sales<\/p>

• Provide prompt, courteous service by assisting customers with product selection, answering questions, and offering knowledgeable recommendations.<\/li>
• Escort customers to products and suggest complementary items based on their needs.<\/li>
• Handle customer inquiries related to product offerings, pricing, billing, and availability.<\/li>
• Process transactions accurately using cash registers, including cash, checks, and credit card payments.<\/li>
• Load and unload customer purchases safely into vehicles.<\/li>
• Report customer feedback, concerns, or signs of dissatisfaction to management promptly.<\/li>
• Perform general office duties such as answering phones, filing, copying, and handling paperwork.<\/li>
• Support store management in maximizing sales and profitability through excellent customer service and execution of key business initiatives.<\/li>
• Prepare customer and delivery orders by processing requests, pulling materials, packing items, and staging orders in designated areas.<\/li>
• Off-load delivery trucks and safely receive incoming merchandise.<\/li>
• Utilize forklifts and other equipment safely to store products in appropriate bin locations.<\/li>
• Organize warehouse areas to support efficient inventory flow and accessibility.<\/li>
• Maintain clean, orderly warehouse, drive-through, and work areas.<\/li>

Inventory and Merchandising<\/p>

• Assist with stocking, replenishment, and product display to maintain an attractive store environment.<\/li>
• Participate in physical inventory counts and maintain accurate stock records.<\/li>

Abide by all safety regulations to ensure safety of oneself, coworkers and customers<\/p>

Other duties as assigned<\/p>

PHYSICAL DEMANDS<\/b>

Must be able to stand, bend, climb, stoop, kneel or walk for extended periods (up to 8 hours) and move quickly in a busy environment.<\/p>

Requires frequent reaching, bending, and lifting of merchandise or supplies up to 25–50 pounds and occasional climbing of ladders.<\/p>

ENVIRONMENTAL FACTORS<\/b>

Routine exposure to agricultural chemicals (pesticides, fertilizers, fuels) in the retail environment, requiring adherence to specific training and the use of PPE.<\/p>

Work may involve navigating unpredictable, uneven terrain outside the facility (e.g., in yard/storage areas).<\/p>

Exposure to retail, warehouse, outdoors and agricultural environments.<\/p>

Medical, Dental, and Vision Insurance<\/p>

Company Paid Life and AD&D Insurance<\/p>

Company Paid Short-Term and Long-Term Disability<\/p>

The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee.<\/p>

WORK AUTHORIZATION<\/b>

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.<\/p>

AAP/EEO STATEMENT<\/b>

Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<\/p>

Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination.<\/p>