Retail Associate Manager: Lead Team & Customer Experience

United Wireless; Lockport (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

A growing wireless retail company is seeking a Retail Associate Manager in Lockport, Illinois. In this role, you will collaborate with the Store Manager to develop the team and enhance customer loyalty. You will coach sales representatives, manage store operations, and ensure a seamless customer experience. Full-time employees receive benefits, including health and dental insurance, and a commitment to fostering an inclusive workplace is emphasized. Join a supportive culture that values teamwork and innovation.

Qualifications

• Applicants must be at least 18 years old and authorized to work in the United States.
• 1-2 years of customer service or sales experience preferred.
• Ability to stand for long periods and perform physical tasks as needed.

Responsibilities

• Coach sales representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Support store maintenance and visual merchandising.

Skills

Customer service skills

Sales experience

Team leadership

Effective communication

Problem-solving

Education

High school diploma or GED

Job description

A growing wireless retail company is seeking a Retail Associate Manager in Lockport, Illinois. In this role, you will collaborate with the Store Manager to develop the team and enhance customer loyalty. You will coach sales representatives, manage store operations, and ensure a seamless customer experience. Full-time employees receive benefits, including health and dental insurance, and a commitment to fostering an inclusive workplace is emphasized. Join a supportive culture that values teamwork and innovation.