Retail Associate (Habitat ReStore) - Williston

Green Mountain Habitat for Humanity; Williston (VT); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

20% store discount

Flexible hours

Job summary

Green Mountain Habitat for Humanity is seeking a ReStore Associate to support our Williston, Milton, and Swanton stores. You will safely process donations, price items, assist with pickups, and help customers while representing the GMHFH mission.

The role requires strong teamwork and the ability to lift up to 50 lbs, with a focus on safety and service. Flexible hours, paid time off, and a 20% discount at our ReStores are included.

Qualifications

• Experience in a retail setting and/or a warehouse.
• Experience handling heavy goods and loading goods for transport (preferred).
• High school diploma (preferred).

Responsibilities

• Unload donated items from donors’ vehicles and assess sellability.
• Provide proper donation documentation and communicate GMHFH’s mission.
• Assist with scheduled pickups and specialty pickups.
• Move items from truck/warehouse to the sales floor.
• Sort, price, and stage donations according to the price guide.
• Maintain inventory standards in coordination with the Supervisor.
• Keep loading dock area clear and safe; back room tidy.
• Keep sales floor presentable, safe and welcoming for customers.
• Greet customers and answer questions to enhance the shopping experience.
• Complete daily opening/closing checklists.

Skills

Retail experience

Warehouse experience

Customer service

Teamwork

Dependability

Education

High school diploma (preferred)

Tools

Point-of-sale system

Job description

Do you want to apply your talents to make a difference? Can you picture yourself in a collaborative, creative, compassionate team? What about a fast-paced, purpose-driven retail and warehouse environment?

Do you want to apply your talents to make a difference? Can you picture yourself in a collaborative, creative, compassionate team? What about a fast-paced, purpose-driven retail and warehouse environment? Green Mountain Habitat for Humanity seeks Associates for its ReStores in Williston, Milton & Swanton! Our ReStores play a vital role in the mission to build affordable housing. By accepting donations of new and gently used furniture, appliances, building materials, clothing, electronics, and home goods, then selling at discounted prices, our ReStores promote sustainability while increasing access to affordable resources. Our dedicated teams of staff and volunteers work hard to maintain a constant flow of goods and provide excellent service to donors and customers. ReStore proceeds fund the construction of permanently affordable housing for families and individuals in Northwestern Vermont. We offer flexible hours, ample Paid Time Off, and a 20% discount at all our ReStores!

Location: ReStores in Williston, Milton & Swanton

FLSA Status: Full & Part-Time Hourly, Non-Exempt

Schedule: Varies according to store needs and employee availability

Travel: None

Reports To: ReStore Manager

Supervises: None

Pay: $18/hour

Summary

The ReStore Associate performs key tasks to ensure the store runs smoothly. This includes safely handling, sorting, and pricing donations, unloading trucks, moving furniture, and/or maintaining the sales floor. An Associate provides excellent customer service, which may include cashiering. They ensure customers and donors have a safe, positive, and rewarding experience, where they walk away understanding the mission of Green Mountain Habitat for Humanity (GMHFH). An Associate can lift up to 50lbs and be on their feet for many hours at a time.

Primary Responsibilities

• Unload donated items from donors’ vehicles, accepting or rejecting donations based on whether they are in good, sellable condition.
• Impart GMHFH’s mission on donors and provide proper documentation for their donations.
• Assist in unloading scheduled pickups alongside the truck drivers, as well as any other specialty pickups throughout the week.
• Assist with getting items from the truck and warehouse to the sales floor.
• Clean, sort, price, and move donations according to the price guide.
• Work closely with the Supervisor to ensure inventory is kept to a consistent standard.
• Assist in keeping the loading dock area clear and in a safe condition; keep the back room free of clutter.
• Keep sales floor clean, presentable, safe, and engaging for customers.
• Greet customers, answer their questions, and foster a welcoming environment.
• Help complete the daily checklist for opening and closing the store.

Secondary Responsibilities

• Process customer transactions through point-of-sale system (discounts, coupons, returns, tax exemptions, etc.)
• Help customers carry purchased items to their vehicles.
• Sort clothing donations and prepare them to be moved to the sales floor.
• Attend community and GMHFH events and assist with set-up/clean-up.
• Perform other duties as assigned.

Education and Experience

• Experience working in a retail setting and/or a warehouse.
• Experience handling heavy goods and loading goods for transport (preferred).
• High school diploma (preferred).

Knowledge, Skills, And Abilities

• Able to communicate well with staff, volunteers, donors, and ReStore visitors.
• Dependable and able to stick to a schedule.
• Able to focus on and complete loading of the truck for the entire shift.
• Excellent customer service to respond to any questions or concerns.
• Strong time management and the ability to prioritize different tasks.
• Flexibility to switch to new tasks quickly.
• Able to work as part of a team and complete tasks as they are assigned.
• Light arithmetic skills to accurately work on the register.

Physical Requirements

• Must be able to lift 50lbs.
• Must be able to stand/walk for extended periods.

Tools And Equipment To Be Used

• Equipment is used occasionally for specialty donations.

Work Environment

• Fast-paced, noisy.

Compensation & Benefits

The pay for this position is $16 hourly. Benefits include Paid Time Off that is accrued with every shift, paid holidays, a health reimbursement plan, and a 20% discount to Green Mountain Habitat for Humanity ReStores.

Candidates from diverse backgrounds are encouraged to apply! The position is open until it is filled. No phone calls, please.

Green Mountain Habitat for Humanity celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, creed, religion, national origin, ancestry, ethnicity, sex, gender, gender identity, sexual orientation, age, place of birth, medical condition, physical or mental disability, pregnancy (including pregnancy-related conditions), marital status, citizenship status, past, present, or prospective service in the uniformed services, genetic information, crime victim status, a positive test result from an HIV-related blood test, or any other characteristic protected by law.

Green Mountain Habitat for Humanity is dedicated to building strength, stability, and self-reliance through shelter. Serving communities across Vermont, we partner with local families, volunteers, and supporters to create safe, affordable homes that provide a foundation for opportunity and long-term wellbeing. Guided by the belief that everyone deserves a decent place to live, we work to address the root causes of housing insecurity while fostering dignity, empowerment, and community connection.