Retail Associate - Guest-Focused Service & Merchandising

Columbus Hospitality Management; Ocala (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

World Equestrian Center is seeking a Retail Associate to support daily retail operations and deliver outstanding customer service across its retail concepts and locations. You will assist with sales, merchandising, inventory management, and guest engagement to reflect the World Equestrian Center brand.

The role requires a friendly, dependable, customer-focused mindset and the ability to work in a team-oriented environment.

Qualifications

• Strong customer service and communication skills.
• Professional, positive, and guest-focused attitude.
• Ability to work independently and in a team.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Greet guests and provide exceptional customer service from arrival through checkout.
• Assist customers with product selection, purchases, and inquiries.
• Operate POS systems and process transactions accurately.
• Promote products and support sales goals with product knowledge.
• Maintain organized, clean, and visually appealing sales floors and displays.
• Restock merchandise and assist with inventory management.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Tools

POS system

Job description

World Equestrian Center is seeking a Retail Associate to support daily retail operations and deliver outstanding customer service across its retail concepts and locations. You will assist with sales, merchandising, inventory management, and guest engagement to reflect the World Equestrian Center brand.

The role requires a friendly, dependable, customer-focused mindset and the ability to work in a team-oriented environment.