Retail Associate: Game Day & Fan Experience

Fanatics Commerce; Miami (FL); On-site; USD 28,000 - 40,000; Full time

Job summary

Fanatics Commerce in Miami, FL is seeking a dedicated Retail Associate to deliver exceptional fan experiences during home games and events. You will greet fans, recommend products, process sales at the POS, and maintain store standards.

This role requires flexibility to work evenings, weekends, and game days, with a strong commitment to teamwork and fan-first service. Join a fast-paced team that values data-driven insights and authentic brand storytelling to drive sales while delivering

Qualifications

• Retail or customer service experience preferred.
• Ability to work evenings, weekends, and events.
• Reliable attendance and punctuality.
• Strong communication and teamwork skills.
• Ability to stand and move for long periods.

Responsibilities

• Greet fans and assist with shopping.
• Make recommendations based on observations and conversations.
• Execute brand connections for a top-notch experience.
• Maintain sales floor and stockroom standards.
• Process sales transactions using POS.
• Represent Fanatics brand professionally.
• Collaborate with management on additional tasks.

Skills

Customer service

Retail experience

Teamwork

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Fanatics Commerce in Miami, FL is seeking a dedicated Retail Associate to deliver exceptional fan experiences during home games and events. You will greet fans, recommend products, process sales at the POS, and maintain store standards.

This role requires flexibility to work evenings, weekends, and game days, with a strong commitment to teamwork and fan-first service. Join a fast-paced team that values data-driven insights and authentic brand storytelling to drive sales while delivering