Retail Associate - Full Time

Goodwill Industries of West Michigan, Inc.; Holland (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Family-friendly hours

PTO & paid holidays

Closed on major holidays

Caring & Inclusive culture

Supports a great cause!

Job summary

Goodwill Industries of West Michigan, Inc. in Holland, MI is seeking a Retail Associate for a full-time, hourly position. You will receive donated items, stock the floor, and operate cash registers while delivering friendly customer service to shoppers.

Preference is given to candidates with at least one year in retail, a high school diploma or equivalent, and an ability to follow rotation schedules. The role supports a mission-driven culture with family-friendly hours and paid time off.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year experience in retail operations preferred.

Responsibilities

• Receive donated items and sort donations by category.
• Operate cash register and process sales transactions.
• Maintain general appearance of the store including housekeeping.

Skills

Cash handling

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Retail Associate - Full Time, Hourly

Our mission is to Change Lives through the Power of Work!

• Family-friendly hours
• Paid Time Off & paid holidays
• Closed on major holidays
• Caring & Inclusive culture
• Supports a great cause!

Primary Responsibilities

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions

Donation Attendant

• Receive donated items.
• Sort donations by category.
• Complete paperwork.

Store Clerk

• Operate cash register.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing

• Follow sorting and pricing guidelines.
• Recognize name brand, vintage, and collectible items.
• Size and hang textiles.
• Differentiate materials and place in proper containers, z-racks, etc.
• Operate powered industrial trucks and other material handling equipment to move containers and merchandise.
• Make proper use of available space and materials.

Education

High school diploma or equivalent preferred.

Experience

Minimum of one (1) year experience in retail operations preferred.

Work Conditions

• Inside generally 100%, however, may include outside work on occasion.
• Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.
• Available and on call for emergency situation at stores.

Physical Requirements

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies

• Must be able to provide positive internal andexternal customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license, when required.

Goodwill Industries of West Michigan, Inc.