Donation Attendant - Part Time

Goodwill Industries of West Michigan, Inc.; Grand Haven (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Store discount

Flexible hours

Earned Time Off

Casual dress

Work for an incredible mission

Collaborative work culture

Weekly pay

Family-friendly hours

Career development

Job summary

Goodwill Industries of West Michigan, Inc. is seeking a Donations Processor for our Retail Store. You will receive donated goods, assist donors with unloading, provide receipts, and organize items into containers while keeping accurate records.

The role requires physical stamina, the ability to stand, lift 25–50 lbs, and a commitment to our mission to Change Lives through the Power of Work. We offer a collaborative culture, flexible hours, and weekly pay.

Qualifications

• GED/diploma in High School preferred.
• Experience in manufacturing or retail operations preferred (1 year).
• Strong motivation, problem-solving orientation, and teamwork.

Responsibilities

• Receive donated goods from donors.
• Assist donors with unloading vehicles and carrying donations.
• Provide receipts and literature to donors upon request.
• Organize and sort donations into proper containers utilizing space as donations are received.
• Maintain accurate donation records daily and weekly.
• Communicate donation policies professionally to customers.
• Follow all safety policies and procedures.
• Housekeeping: cleaning, sweeping, and shoveling donation area.
• Operate and label containers and move items using carts and dollies.

Skills

Customer service

Teamwork

Flexibility

Attention to detail

Education

GED/diploma in High School preferred

Job description

Our mission is to Change Lives through the Power of Work!

Perks:

• Store discount
• Flexible hours
• Earned Time Off
• Casual dress
• Work for an incredible mission
• Collaborative work culture
• Weekly pay
• Family-friendly hours
• Career development

Perks:

• Store discount
• Flexible hours
• Earned Time Off
• Casual dress
• Work for an incredible mission
• Collaborative work culture
• Weekly pay
• Family-friendly hours
• Career development

This position is responsible for receiving and organizing donations at the Retail Store.

• Receive donated goods from donors.
• Assist donors with unloading vehicles and carrying donations.
• Provide receipts and literature to donors upon request.
• Organize and sort donations into proper containers utilizing space as donations are received.
• Maintain accurate donation records of total donors on a daily and weekly basis.
• Demonstrate consistent positive behavior with all internal and external customers and professionally communicate donation policies and procedures.
• Follow all safety policies and procedures.
• Housekeeping; cleaning, sweeping, and shoveling donation area.

Material Handling:

• Operate and utilize power lift stacker, pump cart, furniture cart, and dolly when moving and stacking containers.
• Assemble/disassemble and label containers (gaylords, bulk carts, totes).

Other Duties:

• Hardline and furniture processing when donations are at a minimum. Following established procedures and pricing guidelines.
• Organize incoming and outgoing containers.

Competencies:

All positions at Goodwill Industries of West Michigan require that the individual possess strong personal motivation/initiative, problem-solving orientation, commitment to excellence, an ability to work well with diverse teams, and a strong commitment to our organizational mission. Additionally, this position requires the following:

• Planning & organizing
• Flexibility/adaptability
• Customer Orientation
• Team building
• Ability to work independently

Education:

• GED/diploma in High School preferred

Experience:

• A year of experience in manufacturing and/or retail operations preferred

Physical Requirements:

• Mobility: Required to stand; frequently walk, climb, stoop, kneel, crouch.
• Dexterity: Requires hands to manipulate, feel, reach, lift and/or carry.
• Sensory: Able to see objects, and colors at close range or distance, peripheral, and depth vision, and communicate orally with normal hearing decibels.
• Lifting: Medium work (frequently lifts and/or carries 25 to 50 lbs using safety measures in place.)
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Environment:

• Combination of both indoor and outdoor work
• Exposure to dust and debris
• Noisy setting
• Considerable physical exertion including frequent bending and lifting
• Must be able to stand for extended periods of time

Goodwill Industries of West Michigan, Inc.